Privacy Policy

At BTCs Hardware, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect
When you visit our website or make a purchase, we may gather the following information:

Personal Information – Name, email address, phone number, and shipping/billing address.
Payment Details – We process payments securely and do not store credit/debit card details.
Order History – Information about past purchases and preferences.
Browsing Data – IP address, browser type, and device information to improve our website experience.

2. How We Use Your Information
We use your data to:

Process and fulfill your orders.
Communicate with you about order updates and promotions.
Improve our website and customer experience.
Ensure security and prevent fraudulent activity.

3. Data Security
We take strict security measures to protect your information from unauthorized access, misuse, or disclosure. Your personal details are stored securely and shared only when necessary for order fulfillment (e.g., with delivery services).

4. Third-Party Sharing
We don't sell or rent your personal information. However, we may share important information with:

Payment processors for secure transactions.
Courier services to deliver your orders.
Legal authorities if required by law.

5. Cookies & Tracking Technologies
Our website uses cookies to:

Improve user experience and site functionality.
Remember preferences and personalize your shopping experience.
Analyze website traffic for better performance.
You can adjust your browser settings to disable cookies if preferred.

6. Your Rights & Choices
You have the right to:

Access or update your personal information.
Request data deletion (subject to legal requirements).
Opt-out of marketing emails at any time.

7. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted here, and continued use of our website implies acceptance of the revised terms.

8. Contact Us
If you have any queries concerning your privacy or data security, please contact us.

📧 Email: info@btchardware.pk
📞 Phone: +92 3200208617

Your trust is important to us, and we are committed to keeping your information safe.